5/4/11

Conflict Management Resolution

By Ralph May


Conflict Management is a necessary skill in life. Your perception of conflict has a direct influence on how it plays out in your life. When you embrace conflict and then judge it as an opportunity to better a situation or a relationship, then you'll take on the task of seeing the conflict through, regardless of how tough it might be, as you understand that the ultimate benefit of functioning through an issue will likely be worth it in the end for you and your working connection together with the other party.

If, on the flip side, you dislike conflict and prefer to rest on a bed of pointed nails than handle a problem with a colleague, you will be more inclined to stay away from it, mismanage it, or perhaps reject its existence. In either case, your unfavorable belief of conflict prevents you from handling it efficiently. Furthermore, avoiding conflict only makes it more likely that the concern will still be an origin of rivalry with no end in sight. The truth is, only you can establish what conflict signifies to you.

The outcomes of conflict can eliminate a vital workforce because of the human factor which defines a work force. Hurt emotions and rage may seem like petty complaints but being an active component of a work group, they can be deadly. Employee dissatisfaction contributes to turnover, decreased output, and the possibility of violence in the workplace. Given these types of threats, most administrators search for safer approaches to encourage personnel. Conflict can improve group cohesiveness. Work groups react to exterior threats and sometimes merge and combine their resources to ward off threats to their group stability. Supervisors can introduce conflict to bring a team together and make an "us or them" mentality. People may feel a feeling of connection with their co-workers and increased collaboration can result. The team turns into a solo unit whose key goal is to satisfy expectations as a means of self-preservation.

Specific kinds of conflict in the workplace, including sexual harassment and discrimination, are very apparent and easily recognized. Other kinds of conflict might not be so easily recognized. Tiny, annoying events which occur frequently over time could cause one individual to attack at another. Supervisors who exhibit favoritism toward one or more employees place themselves up for complications with the "non-favored." Workers who find ways to appear busy when doing nothing can simply create dissatisfaction among the remaining portion of the department. Conflict may build when a staff, as he or she failed to grasp the job responsibilities, receives an unsatisfactory job assessment.

Conflict Management must be mastered properly. What type of conflict requires intervention? Any situation that disrupts the office or poses a menace to other staff needs dealing with. The degree to which you put up with a predicament before intervention can vary. A supervisor may not feel it essential to intervene when a minor exchange of words happens between employees--unless this type of incident turns into a daily incident and stretches beyond the employees originally involved. However, a situation where one employee threatens another requires fast action. When handling conflict, some basic regulations apply.




About the Author:



No comments: