5/14/11

Working With Conflict Resolution

By Maria Rivera


Conflict Resolution is incredibly useful. Practicing personal courage is essential if you want to really take care of conflicts at the office. It is much easier and much safer to disregard the necessary conflict and play ostrich. However, unresolved conflict will escalate. It never really dissolves because it simmers just below the surface. Think about water that is arriving at a boil. It burbles up in the container occasionally after which ultimately reaches the boiling temperature. At this point, a full blown rolling, regular boiling sometimes appears on the surface of the water.

Conflict acts in the same manner. The water might seem calm, but every so often, often at the worst possible times, the conflict burbles up to the top once again. Unresolved conflict does not disappear; unresolved conflict can turn into a complete boil at any time. Many people are scared of conflict resolution. They feel vulnerable by conflict resolution because they may not get what they need if the other party gets what they want. Even in the best conditions, conflict resolution is awkward because people are often not skilled at conflict resolution. Lastly, people can get hurt in a clash and, at work; they are still likely to work together effectively every day.

A former friend holds full interactions in his head with people with whom he is angry. He hardly ever speaks specifically with the other individual. This frustration in his mind is constantly on the build because of his frustration, yet he never lets the other person understand that he is discouraged and consequently angry. His conflict avoidance practically cost him his marriage as he didn't let his spouse into the discussions he was having with her; but by himself. It was almost too far gone by the time he did bring her into the real conversation. His need to stay away from confrontation is so powerful that he has a safe conflict in his mind and thinks that he has dealt with the problem. Obviously, this doesn't work - especially for the other person concerned.

Develop a work place in which healthy conflict is encouraged by establishing clear objectives. Foster an organizational culture or surroundings in which variations of opinion are encouraged. Make differences the expectation and healthful debate about issues and ideas the norm. Placing focus on the common goals people share as part of your organization can help. People have an inclination to pinpoint the differences experienced with another instead of concentrating on the beliefs and goals they have in common with each other.

Conflict Resolution is really easy in case you just know how to do it properly. If organizational goals are set up correctly and all workers are moving forward in the same course, healthy work conflict about how to get there is highly regarded. If you're a supervisor or team leader, do this by asking others to express their opinion before you decide to communicate your own. Tell people that you want them to speak up if they disagree or have an opinion which is distinctive from others in the group.




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